Thursday, 23 June 2016

Booking a doctor appointment online - Whats the big deal? - @AshwinNaik


This blog was first published in Dr. Ashwin Naik's LinkedIn Pulse.  

WOW!
Now you can you book an appointment with a doctor online. I know, i know - not a big deal. 

I meant, you can now book an appointment with a doctor in a government hospital online Or in a couple of years - you can book an appointment with a doctor in any government hospital in the country - online (http://ors.gov.in/copp/appointment.jsp) !


Now that's something. With a country of a billion+ people, mostly on mobile and with 1000s of government hospitals & clinics across the country - now this IS A BIG DEAL. 


The government has silently launched the Online registration system (http://ors.gov.in/copp/) on which you can book appointments with government hospitals using your aadhar card. It early days, but since July 2015, close to quarter of a million appointments have been taken online. And multiple hospitals are now using the e-hospital system (with over 2 million appointments) 

Now this is a really big deal.



+ has a mobile app. And portal to check availability of blood in the hospitals



First - how this works
If the patient provides Aadhaar number on his first visit to the hospital then he would be given same preference for online appointment as is given to the patient who stands in queue in the hospital and UHID will be provided to the patient. In future, patient would be able to print E-OPD card after making online payment.
If patient is a follow up patient with hospital, then also he should try to link his Aadhaar with existing UHID which will facilitate in maintaining Electronic Health Record (EHR) in the hospital for better treatment.

Patient's UHID get linked to Aadhaar card so that EHR across the Hospitals can also be facilitated in future.

In case patient has aadhaar number but mobile number is not registered with it, then name of the patient appearing in aadhaar card must be known. After verification, patient needs to enter other personal details.
While this is a great technology and adoption achievement, i am excited that this has an even more incredible impact - transparency! If every government hospital data on appointment available and booked is captured in a single system along with reports from lab and pharmacy - boom - everything is out in the open. 

Doctors who dont show up as per their appointment are up for scrutiny, medicines prescribed if not in the pharmacy show up, lab test which should have been done in house - now being diverted to private labs - stick out like sore thumb. 

And that's why i think this is a really big big big big deal.

This blog was first published in Dr. Ashwin Naik's LinkedIn Pulse.
Author
Dr. Ashwin Naik
Founder - Vaatsalya, Ashoka Fellow & Young Global Leader of World Economic Forum

4 comments:

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  2. Thanks for giving this information, very helpful.
    and recently i booked an appointment at cureinstant.com as well.
    CureInstant is also useful platform for queries, book appointment etc.

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