KPIs on fingertips - Healthcare by Jyoti Sahai @JyotiSahai

During a recent conversation with the CEO-Doctor of a multi-specialty hospital our discussion veered towards how data-driven decision-making using analytic insights could benefit the hospital. His response, typical of most of the CEOs (for that matter from any industry) was - Oh! I really don't need any analytics! All the facts I need to run my organization are on my finger-tips!

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